Very professional service; polite and knowledgeable staff. My examinations included the widest range of tests and equipment for the most precise optical assessment, and their range of frames and lenses is second to none. Would only recommend this optician!
Mark Jones is the best opticians I've ever been to - I've been wearing glasses for 25 years and I've moved around a bit so I've been to a few! Lovely, friendly people with amazing in depth knowledge. They were happy to take me through everything and explain all the various tests and lenses to me in detail to make sure I have exactly the right product for me. Clearly absolute experts in their field. Salisbury is very lucky to have them.
Staff are friendly, polite and professional. I felt they went the extra mile to help me choose glasses that were not only right for me but ones I felt fabulous in- I seem to be a challenge! My children have always struggled with eye tests but they coped really well here As the staff were amazing with them. I have some contact lenses from here too, although I don't use them much (personal preference) any questions or little bits of advice I need are no trouble at all. Definitely recommend it here!
I went to Mark Jones Eye Care needing new glasses and and I was so impressed I now get my contact lenses here too. In 40 years of visiting opticians never have I experienced such excellent customer service by dedicated professionals who really care about the customer and their needs. I now have some fabulous bespoke glasses that actually fit properly. As someone who relies on glasses and contact lenses for daily life and detailed work, I can be a bit particular but the staff were attentive, professional and polite at all times.
My new glasses are the best I’ve ever had - the frame is modern and bright and I was also guided to lenses that really cater for my specific eye sight needs. A really friendly and thorough practice with a personal approach. Highly recommended.